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AI Chatbot · NeuraWorks
NeuraChat
Customer Service AI That Never Sleeps
Multi-channel chatbot (WhatsApp, Instagram, web widget, email) handling FAQs, taking orders, qualifying leads, escalating to human agents. Trained on your own business data.
Starting at IDR 850k/mo
E-commerce, F&B, hospitality, clinics
Starting price — scope is adjustable. Contact our team for the best offer.
NE
NeuraChat
Conversational
Key Features
What You Get with NeuraChat
01
Feature 01Custom Training (RAG)
Trained from your FAQ, product catalog, business SOP.
- RAG from your FAQ and business KB
- Auto retrain on product updates
- Natural Indonesian + slang
- Multi-language: Indonesian, English, Javanese
02
Feature 02Multi-Channel
WhatsApp, Instagram, web, email in one dashboard.
- Official WhatsApp Business API
- Instagram DM & comment reply
- Customizable web widget
- AI email auto-reply
03
Feature 03Smart Handover
Auto-escalate to human CS when AI is uncertain.
- Automatic confidence level detection
- Seamless handover to human agent
- CS notifications via WA or email
- Conversation history attached on handover
04
Feature 04Order & Lead Management
Create orders from chat, auto capture leads to CRM.
- Direct order creation from chat
- Auto lead capture & scoring
- Sync to Google Sheets or CRM
- Daily reports to WhatsApp
Details & Pricing
Investment & Specs
Timeline
1–2 weeks
Starting at
IDR 850k/mo
Warranty
99.9% uptime
Channels
WA · IG · Web · Email
Discuss & Start Now
Free 30-min consultation
12-month bug warranty
No commitment
FAQ
Common Questions
Yes, official WhatsApp Business API via authorized partners. Not web-bot hacks.
Interested in NeuraChat?
Start with a free discussion — we help you choose the right scope and give a direct estimate.
Talk to Us